Presentation Cycle: Handling Q&A

Module Objectives:

Identify the Dos and Don’ts when handling the Q&A at the end of a presentation
Discover and practice a strategy for using the Q&A session to reinforce the most important points of your presentation
Learn skills to remain calm and focused when you must deal with objections that seem confrontational or hostile
Discover what to do when you don’t have the answer

Field Work:

List any questions you expect when delivering presentations to your three accounts and devise appropriate responses to each anticipated question
Bridge back to value items or main ideas you want to reinforce.
Create an opportunity To present information to your key accounts and give them an opportunity to ask questions.